Mônica Zionede Hall
Founder and Managing Director of FELIZ Consulting
Co-Founder of Legal Beagle Online Legal Training
Based in: Hong Kong
Languages: English, Portuguese, Spanish
Key Expertise: Presentations and Communication Skills, Executive Presence, Diversity & Inclusion
Originally from Brazil, Mônica carries with her a unique passion for people. She is a dynamic and committed consultant. Aside from her native Brazil, she has lived in New York, Hong Kong and Singapore and has called Hong Kong home (again) since 2013. Mônica believes that coaching, training, learning and development is not only about the workplace, but also how we carry the skills and learning forward in our day-to-day lives.
She is passionate about her work and she has nearly 15 years experience in the learning and development space, assisting a variety of clients particularly in the financial and legal industries. She has a rare mix of expertise, being an enthusiastic facilitator in presentation skills, communication, personal branding, executive presence, emotional intelligence, diversity and inclusion, compliance measures and strategic management.
One of Mônica’s many strengths is that she can make any subject come alive with her interactive teaching style and energetic personality. She has a strong ability to look deep into the client’s needs, listen carefully, then engage and deliver workshops that are both interactive and results focused.
Before re-establishing FELIZ Consulting in 2015, she was the Head of the Learning and Development Academy of a global compliance firm headquartered in Hong Kong and with over 75% of its clients being Fortune 500 companies. Mônica organised and conducted regular induction workshops on compliance, risk management, due diligence process, communication skills training, management, coaching, teaching the key issues of compliance - such as anti-money laundering, anti-corruption, conflicts of interest, environment, fraud and data privacy - all focusing on its impact in business. In this role, Mônica worked closely with all departments communicating with sales, finance, IT and the technology teams in an effort to bring the whole firm together, to create more alignment, develop better communication and performance amongst teams.
Mônica is able to ‘translate’ the sometimes ‘too big a topic” into bite-size, digestible and practical lessons applicable to everyone’s day-to-day jobs. She is also the Co-Founder and Business Development Director of Legal Beagle (founded in 2017), a leading online legal training provider in Hong Kong.
She holds a Bachelor of Arts with First Class Honours in International Relations, Politics and Public Administration from The University of Hong Kong. She is also an accredited consultant with a variety of psychometrical tools, including Team Management Systems (TMS) of Australia, Team Management Profile Questionnaire (TMPQ), Opportunities-Obstacles Profile (QO2) and DiSC Profiling. She has also completed the course ‘Mindfulness Fundamentals’ with the Mindful Schools, which can be a powerful tool in stress management. She is also certified with GENOS Emotional Intelligence tool. On the image side, she is a fully certified Image Consultant with The Australia Image Company (TAIC).
Mônica is an active volunteer and supporter of RESOLVE, a nonprofit organisation in Hong Kong that works to develop and empower future leaders, particularly from marginalised and underrepresented communities.
Since 2004, Mônica has helped a variety of individuals and businesses- clients such as Swiss Re, Citigroup, International Financial Corporation, Bank of Brazil, UBS, Caterpillar, Club Med, amongst others. When living in Singapore for three years, Mônica was also a regular lecturer at SIM (Singapore Institute of Management) teaching a three days course on Presentation Skills.
Since 2015 Mônica has developed an unique reputation designing and delivering bespoke trainings, coaching and facilitation sessions to a number of leading international international law firms. She travels extensively in the APAC region providing services to law firms, covering places such as Tokyo, Singapore, Shanghai, Beijing, Seoul and Kuala Lumpur, among others.
She feels very lucky to be in the learning and development field and knows how powerful this work can be in positively changing behaviour, improving communication, performance, presentation and the overall individual development & happiness.
On the personal side, Mônica is married, has two children, who were both born in Hong Kong. When Mônica is not working, she loves travelling, spending time with her family and friends, reading a good book and doing yoga.