Yvonne Yam

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Associate Facilitator, Coach and Corporate Trainer
FELIZ Consulting

Based: Hong Kong
Email: [email protected]
Languages: English, Cantonese, Mandarin (conversational Japanese and Shanghainese)
Key Expertise: Integral Coaching, Strategic Alignment Process Facilitation, Coaching leaders/managers through change, Women Leadership, Management


Yvonne joined FELIZ Consulting as an associate trainer and coach in 2018, and there has only being praises. Since then, she continues to support clients with her passion and expertises, helping individuals and businesses from different industries in the areas of communication, presentation, leadership, changing management and coaching.

Born in Shanghai, raised in Hong Kong, educated in the United States and Japan, Yvonne is an award-winning executive coach, change facilitator and change agent developer.

With more than 18 years of experience, Yvonne is passionate about supporting leaders and managers through change. In her previous role as an in-house APAC Change Manager, focusing on SAP implementations, Yvonne coached and trained 60+ leaders and 100 + change agents/trainers in ANZ, Southeast Asia, Greater China and Japan to transform the APAC business from “local” to “global”, to drive engagement, and to facilitate cross-team/cross-geographic collaboration.  

Yvonne is also the winner of The Hong Kong Management Association “Trainer of the Year Award” and “Bronze Award – Skill Category”, granted to her in 2014.

Yvonne does a number of executive coaching sessions, facilitates strategic alignment and management, cross-team collaboration, communication and presentation skills training, and team building interventions for MNCs and NGOs.

Coming from her Business Development and Consultancy background, she is known for her “holistic” style in coaching, facilitation and training. In her practice, she leverages on a wide range of methods/ tools depending on the client’s needs, e.g. 360-degree feedback, psychometric assessment, integral change model, stakeholder analysis, influencing and Robert Kegan’s adult development stages.

When Yvonne is not facilitating, training or coaching, she enjoys travelling, spending time with family and friends, and trying new cuisines!


Certified™ Professional Facilitator and Assessor– International Association of Facilitators

Integral Coaching Canada – Integral Professional Coach

Lumina Learning Qualified Practitioner

LUMA Institute Certified Practitioner of Human-Centered Design

DiSC Certified Trainer

Accredited Practitioner for Harrison Assessment

Certified TMI (Team Management System) Practitioner